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Improving Life After Brain Injury

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  • Video Library
  • Home
  • About Us
    • - Contact
    • - Information and Factsheets
    • - Herefordshire Headway Reviews
    • - Vacancies
  • How We Can Help You
    • - Wellbeing Centre
      • - - Art and Craft Classes
      • - - Computing Skills
      • - - Cooking Skills
      • - - Exercise Classes
      • - - Games and Activities
      • - - Gardening Group
      • - - Independent Living Skills
      • - - Music Therapy
      • - - Pottery Classes
      • - - Sing for Pleasure
      • - - Social Activities
      • - - Speech Therapy
      • - - Woodwork Classes
    • - Other Services
      • - - Carer support services
    • - How to join us
    • - Help with Energy Bills
  • Fundraising & Donations
    • - Charity Dinner at Brinsop Court
    • - Give as you shop online
    • - Payroll Giving
    • - Legacy Pledge & Will Codocil Forms
    • - A Gift In Memory
    • - Gift Aid FAQs
    • - Our Fundraising Principles
  • Notice Board
    • - Heads Up Newsletters
    • - News Archive
    • - Related Links
    • - See the Hidden Me
    • - Concussion Awareness Campaign
    • - Emilia Clarke backs NHS plan to support young stroke survivors
    • - Katya Adler talks to James Cracknell
    • - Things not to say
    • - Sitemap
  • Video Library

This Cookie Policy was last updated on October 6, 2023 and applies to citizens and legal permanent residents of the United Kingdom.

1. Introduction

Our website, https://www.herefordshire-headway.co.uk (hereinafter: “the website”) uses cookies and other related technologies (for convenience all technologies are referred to as “cookies”). Cookies are also placed by third parties we have engaged. In the document below we inform you about the use of cookies on our website.

2. What are cookies?

A cookie is a small simple file that is sent along with pages of this website and stored by your browser on the hard drive of your computer or another device. The information stored therein may be returned to our servers or to the servers of the relevant third parties during a subsequent visit.

3. What are scripts?

A script is a piece of program code that is used to make our website function properly and interactively. This code is executed on our server or on your device.

4. What is a web beacon?

A web beacon (or a pixel tag) is a small, invisible piece of text or image on a website that is used to monitor traffic on a website. In order to do this, various data about you is stored using web beacons.

5. Cookies

5.1 Technical or functional cookies

Some cookies ensure that certain parts of the website work properly and that your user preferences remain known. By placing functional cookies, we make it easier for you to visit our website. This way, you do not need to repeatedly enter the same information when visiting our website and, for example, the items remain in your shopping cart until you have paid. We may place these cookies without your consent.

6. Placed cookies

Complianz

Functional

Usage

We use Complianz for cookie consent management. Read more

Sharing data

This data is not shared with third parties. For more information, please read the Complianz Privacy Statement.

Functional

Name
cmplz_choice
Expiration
365 days
Function
Store if a message has been dismissed
Name
cmplz_policy_id
Expiration
365 days
Function
Store accepted cookie policy ID
Name
cmplz_statistics-anonymous
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_consent_status
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_statistics
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_preferences
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_consented_services
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_functional
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_marketing
Expiration
365 days
Function
Store cookie consent preferences
Name
cmplz_banner-status
Expiration
365 days
Function
Store if the cookie banner has been dismissed

WordPress

Functional

Usage

We use WordPress for website development. Read more

Sharing data

This data is not shared with third parties.

Functional

Name
wordpress_test_cookie
Expiration
session
Function
Read if cookies can be placed
Name
wordpress_logged_in_*
Expiration
persistent
Function
Store logged in users

Google reCAPTCHA

Marketing/Tracking, Functional

Usage

We use Google reCAPTCHA for spam prevention. Read more

Sharing data

For more information, please read the Google reCAPTCHA Privacy Statement.

Marketing/Tracking

Name
rc::c
Expiration
session
Function
Read and filter requests from bots
Name
rc::b
Expiration
session
Function
Read and filter requests from bots
Name
rc::a
Expiration
persistent
Function
Read and filter requests from bots

Functional

Name
_grecaptcha
Expiration
session
Function
Provide spam protection

Vimeo

Statistics, Functional

Usage

We use Vimeo for video display. Read more

Sharing data

For more information, please read the Vimeo Privacy Statement.

Statistics

Name
__utmt_player
Expiration
10 minutes
Function
Store and track audience reach
Name
vuid
Expiration
2 years
Function
Store the user’s usage history

Functional

Name
__cf_bm
Expiration
30 minutes
Function
Read and filter requests from bots

Instagram

Marketing/Tracking

Usage

We use Instagram for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Instagram Privacy Statement.

Marketing/Tracking

Name
actppresence
Expiration
1 year
Function
Store ad display frequency

Facebook

Marketing/Tracking, Functional

Usage

We use Facebook for display of recent social posts and/or social share buttons. Read more

Sharing data

For more information, please read the Facebook Privacy Statement.

Marketing/Tracking

Name
_fbc
Expiration
2 years
Function
Store last visit
Name
fbm*
Expiration
1 year
Function
Store account details
Name
xs
Expiration
3 months
Function
Store a unique session ID
Name
fr
Expiration
3 months
Function
Provide ad delivery or retargeting
Name
act
Expiration
90 days
Function
Store logged in users
Name
_fbp
Expiration
3 months
Function
Store and track visits across websites
Name
datr
Expiration
2 years
Function
Provide fraud prevention
Name
c_user
Expiration
30 days
Function
Store a unique user ID
Name
sb
Expiration
2 years
Function
Store browser details
Name
*_fbm_
Expiration
1 year
Function
Store account details

Functional

Name
wd
Expiration
1 week
Function
Read screen resolution
Name
csm
Expiration
90 days
Function
Provide fraud prevention
Name
actppresence
Expiration
session
Function
Store and track if the browser tab is active

PayPal

Functional

Usage

We use PayPal for payment processing. Read more

Sharing data

For more information, please read the PayPal Privacy Statement.

Functional

Name
ts_c
Expiration
3 years
Function
Provide fraud prevention
Name
paypal
Expiration
persistent
Function
Provide fraud prevention
Name
__paypal_storage__
Expiration
persistent
Function
Store account details

Miscellaneous

Purpose pending investigation

Usage

Sharing data

Sharing of data is pending investigation

Purpose pending investigation

Name
activetab
Expiration
Function
Name
WP_PREFERENCES_USER_1
Expiration
Function
Name
__stripe_mid
Expiration
Function
Name
__tt_embed__mounting
Expiration
Function
Name
__tt_embed__storage_test
Expiration
Function
Name
mv3-script-prot-storageabout:blank0-key0
Expiration
Function
Name
mv3-script-prot-storageabout:blank10-key0
Expiration
Function
Name
wpEmojiSettingsSupports
Expiration
Function
Name
wp_lang
Expiration
Function
Name
tusSupport
Expiration
Function

7. Consent

When you visit our website for the first time, we will show you a pop-up with an explanation about cookies. As soon as you click on “Save preferences”, you consent to us using the categories of cookies and plug-ins you selected in the pop-up, as described in this Cookie Policy. You can disable the use of cookies via your browser, but please note that our website may no longer work properly.

7.1 Manage your consent settings

You have loaded the Cookie Policy without javascript support. On AMP, you can use the manage consent button on the bottom of the page.

8. Enabling/disabling and deleting cookies

You can use your internet browser to automatically or manually delete cookies. You can also specify that certain cookies may not be placed. Another option is to change the settings of your internet browser so that you receive a message each time a cookie is placed. For more information about these options, please refer to the instructions in the Help section of your browser.

Please note that our website may not work properly if all cookies are disabled. If you do delete the cookies in your browser, they will be placed again after your consent when you visit our website again.

9. Your rights with respect to personal data

You have the following rights with respect to your personal data:

  • You have the right to know why your personal data is needed, what will happen to it, and how long it will be retained for.
  • Right of access: You have the right to access your personal data that is known to us.
  • Right to rectification: you have the right to supplement, correct, have deleted or blocked your personal data whenever you wish.
  • If you give us your consent to process your data, you have the right to revoke that consent and to have your personal data deleted.
  • Right to transfer your data: you have the right to request all your personal data from the controller and transfer it in its entirety to another controller.
  • Right to object: you may object to the processing of your data. We comply with this, unless there are justified grounds for processing.

To exercise these rights, please contact us. Please refer to the contact details at the bottom of this Cookie Policy. If you have a complaint about how we handle your data, we would like to hear from you, but you also have the right to submit a complaint to the supervisory authority (the Information Commissioner’s Office (ICO)).

10. Contact details

For questions and/or comments about our Cookie Policy and this statement, please contact us by using the following contact details:

Herefordshire Headway
HEADWAY HOUSE
TRENCHARD AVENUE
CREDENHILL
HEREFORD HR4 7DX

United Kingdom
Website: https://www.herefordshire-headway.co.uk
Email: post@ex.comherefordshireheadway.co.uk
Phone number: 01432 761000

This Cookie Policy was synchronised with cookiedatabase.org on May 21, 2022.

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HEREFORDSHIRE HEADWAY
HEADWAY HOUSE
TRENCHARD AVENUE
CREDENHILL
HEREFORD HR4 7DX
TEL: 01432 761000

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Herefordshire Headway is a
registered charity no: 1092578
and a
company limited by guarantee no: 04068994

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